Privacy Policy

Effective Starting: 2024

This privacy policy (“Privacy Policy”) applies to DeelTrix (“DeelTrix”, “us”, “we” and “our”) and details our commitment to protecting the privacy of our customers and users.

This Privacy Policy describes how and why we collect Personal Information about you, how we use, manage, store, and disclose that information, and how you can exercise your privacy rights. This Privacy Policy also outlines how you can contact us to access and update your Personal Information and/or how you can raise any privacy concerns.

We recommend that you read this Privacy Policy in full to ensure you are fully informed. However, if you wish to only access a particular section of this Privacy Policy, then you can click on the relevant link below to jump to that section.

Terms used in our Privacy Policy

“DeelTrix Services” refers to any of the products and services we may provide to you.

When referenced in this Privacy Policy, “Personal Information” means any information or data that identifies you, or that could reasonably be used (for instance, in combination with other data) to identify you directly or indirectly, including but not limited to identifiers such as names, identification numbers, location data, and/or online identifiers. Personal Information can include information you provide to us (for example, through our websites and your use of the other DeelTrix Services), publicly available information, and/or information we collect from other sources as described in this Privacy Policy. We also acknowledge that Personal Information means any definition within any Privacy Laws that relate to you.

Updates to our Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on any of our websites. When an updated Privacy Policy is posted, we will change the “Effective Date” at the top of the policy accordingly.

Where our changes are material and have a material impact upon your material rights as a data subject, we will do all that is possible to notify you – this may be by way of an email or a notice on our websites, or an alert on the login screens for the DeelTrix Services that will appear for at least 30 days. We may not notify you if the way in which we use your Personal Information has not changed, or where any changes are not material, or where such changes do not change your material rights as a data subject.

If you do not agree with its terms or any of the changes we make, you should exercise whatever rights you may have, as described in this Privacy Policy or otherwise as provided in any Privacy Laws that relate to you, to opt out of how we use your Personal Information.

Why do we collect your Personal Information?

We collect your Personal Information to supply you with the DeelTrix Services and to further develop, enhance and safeguard those services. We may also use your Personal Information to:

• Perform and administer the DeelTrix Services;
  
• Understand the way you use the DeelTrix Services;
  
• Improve your experience when using the DeelTrix Services, including by personalizing the services, modifying the layout or operation of any interface, conducting R&D, auditing or improving our website/online service usage or configuration, developing new or enhancing existing products, or otherwise learning about your level of satisfaction;
  
• Facilitate the predictive functionality and the provision of recommendations, comments and prompts forming part of the DeelTrix Services;
  
• Address and reply to requests for customer support;
  
• Process transactions;
  
• Identify, remedy and prevent any technical or security issues affecting the DeelTrix Services;
  
• Send you information by email, mail or other channels or electronic means;
  
• Send you marketing communications, offers and opportunities relating to us or to carefully chosen third-party organizations where we think they might be relevant to you;
  
• Enforce our Agreement with you;
  
• Compare information for accuracy;
  
• Perform any other functions described in our terms and conditions or this Privacy Policy.
  

If we do not collect Personal Information from you, you might not be able to use the DeelTrix Services or otherwise create an account or profile with us. Additionally, some of the functions comprising the DeelTrix Services may not be available to you, and/or we might not be able to communicate with you (including through marketing communications).

Other ways we use your information

We may also collect, use, store and disclose your Personal Information for purposes and for recipients additional to those that are set out in this Privacy Policy. Where we do so, we will disclose those purposes and recipients to you when you provide your information to us.

What Personal Information do we collect?

The Personal Information we may collect includes information that you provide voluntarily to us, information that we collect automatically, and information that we obtain from third-party sources. This may include, but is not limited to:

• Your contact details, including your name, mailing and email addresses, and phone numbers;
  
• Any usernames you may hold, any social media profiles you may hold, job title(s), company name, photographs, and any additional information connected with a profile or account that you create or that is created for you;
  
• Your billing information, your payment details and billing address, as well as other personal information that may reasonably be construed as billing information;
  
• Preferences about the way you would like us to communicate with you, including in respect of marketing communications;
  
• Information about the way you access and use the DeelTrix Services, the content you post, your interactions with other users, and your use of features, links and third-party integrations;
  
• Log information such as but not limited to your IP address, the date and time when you used the DeelTrix Services, the details of the webpage you visited before accessing the DeelTrix Services, your browser type, configuration and plug-ins, your language preferences, and cookie data. For more information on our use of cookies, please see our Cookie Policy;
  
• Information about the device on which you are using the DeelTrix Services, including but not limited to the device type and settings, operating system, device identifiers, application IDs, and crash information. We may use your Wi-Fi and IP address from your device or browser to ascertain your general location; however, we will only collect GPS location data from your mobile device with your consent;
  
• Analytics information collected when you use the DeelTrix Services, or information that we generate or derive, including through queries we run in respect of use of the services and content contained in the services. This data, which could incorporate Personal Information, may include the username and IP address of the person using the DeelTrix Services, the parts of the DeelTrix Services being accessed and used, any relevant domain names and identifiers, and data about attachments (including their original filenames and sizes). We may also collect aggregated analytics data about the use of the DeelTrix Services, which will not contain Personal Information;
  
• Information about third-party services you integrate when using the DeelTrix Services. We will connect any such services to the DeelTrix Services, and we may receive information about your account (including Personal Information) from the third-party service provider. We will not collect or hold your passwords for any third-party services; and
  
• Information about our user base and the performance of marketing campaigns. This might include Personal Information and/or aggregated information that does not identify individuals.
  

We may also process Personal Information incorporated in the content that users create, provide, post, host, upload, store, communicate or display when you use the DeelTrix Services (“User Content”). Where we process Personal Information in content, we do so on behalf of our customers and users, and it is their responsibility to have lawful grounds to use that Personal Information and to provide that Personal Information to us to process. Given we will not be responsible for obtaining consent for the use of any sensitive information that is incorporated in any User Content, we state it is in your best interests not to provide us with any sensitive information.

How do we collect Personal Information?

We collect Personal Information in a number of ways, including:

• When you establish an account with us, or when another user (for instance, a user from your company) creates an account for you;
  
• When you create or amend your profile;
  
• When you use the DeelTrix Services;
  
• Through your device or browser, as outlined above;
  
• When you submit Personal Information directly to us, including through the use of our websites and the other DeelTrix Services, where you submit online forms, and where you send emails or other communications to us;
  
• From third parties. To ensure we are providing you with information, marketing, offers and opportunities that are relevant to you, we may collect information about you from sources including our marketing partners, publicly-accessible databases and social media. We may also collect information about our user base, the DeelTrix Services and our marketing campaigns from our related bodies corporate, our service partners, or others;
  
• From your third-party service providers. We may collect information from the providers of third-party services you integrate when using the DeelTrix Services, as described above; and
  
• By running analytics or generating analytics data in connection with the DeelTrix Services, including through queries we run in respect of use of the services and content contained in the services.
  

How do we disclose Personal Information?

We may disclose the Personal Information we collect:

• With your team administrator, where you use the DeelTrix Services as part of a team. In line with your company’s policies, your team administrator may be able to access and control your DeelTrix account and retrieve, share or delete your Personal Information;
  
• With other users of the DeelTrix Services. For example, your name, photograph and contact details may be displayed to other users, including in your profile and in posts or notifications. Similar types of Personal Information might also be made available to others in your organization to allow them to locate and collaborate with you. You can also choose to share information with others as part of the DeelTrix Services;
  
• With our service providers, such as our technology and customer assistance service providers. Those providers may access your Personal Information as we may direct or permit in order to facilitate and improve your use of the DeelTrix Services;
  
• In accordance with legal requirements, subpoena, and our legal rights – for example, where necessary to comply with statutory or legal requirements, to prevent fraud, to prevent death or serious injury, or to protect our proprietary rights;
  
• To related entities of DeelTrix for the purposes of performing the Services and operating our group’s business;
  
• To third parties to allow them to market to you (including through direct marketing) if we have first obtained your consent or if we have other lawful grounds to do so;
  
• To a new owner or potential buyer of DeelTrix, where the ownership of all or substantially all of the DeelTrix business, or individual business units owned by DeelTrix, were to change. This information would be provided in order to allow the DeelTrix Services to continue to operate.